About the returning flight we checked in as well as the personnel greeted us and appeared quite Specialist. Certainly until finally we Visit the counter. The younger gentleman was very inexperienced. The agent close to him spelled out that we set the wrong ticket on amongst our 8 baggage. They two gentlemen couldn't get the job done it out and generally told us every little thing was Okay.
Question if anybody reads this but AA is the worst airline on the planet. Didn’t fly them For a long time on account of inside challenges.
No agent in sight. Flight 1583 delayed delayed and delayed without any details or updates provided by gate agent. what a nightmare
We're so extraordinary upset with this sort of mis-treatment method and poor administration by American Airways and won't ever fly you yet again.
Our flight from Greenville, SC to Dallas arrived punctually but we were being necessary to stay in the aircraft on tarmac for almost 90 minutes creating a lot of to miss connecting flights. AA screwed up once more–nobody happy with getting addressed like cattle; you have not appreciated your consumers.
I have experimented with, devoid of results to succeed in your consumer service Office. I misinterpret the flight time for your personal flight 3530 and wish to alter it. I tried calling in five minutes of scheduling this flight but have experienced no reaction. I haven't sent this concept right before
American Airlines,I'm so let down !!! I'd this type of tough time with my disabled child!! You lost my stroller seat belt, i had to wander each of the way around the airport Keeping my four a long time old daughter…and right after standing just one hour within the baggage declare they informed me to simply call your shopper service ,guess what? They might’nt do anything at all!! it proceeds? unbelievable!!!
There was no gate ready for us and we waited a hour just before just one was ready. That was not what we envisioned.
We are Regular flyer shoppers for more than 30 several years, and on the list of attractions for us to carry on using your services will be the benefits you present to us and The nice service We have now generally had in a great number of outings with AA. On Jan 29 2015, I known as AA en Español to produce arrangements and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A pleasant lady Ana Maria helped me with each of the paper perform and I did buy all the extra fees with my Metropolis Charge card foe my spouse and myself and Ana Maria instructed me which i will acquire affirmation on my e mail, and gave me in excess of the cellular phone our two locator records. Properly, today Once i known as once again because we didn't get the data on my email, we ended up informed to our shock that only my husband experienced reservation and there was practically nothing on history for myself!
Two weeks in the past we obtained the awful information that our twelve yr previous grandson were strike by a truck and killed. We necessary to get from PA to CA as rapidly as feasible. It absolutely was Thankagiving week, the worst 7 days in the 12 months to journey through Hotwire, we ended up in the position to get reservations another early morning on American, not the airline on which we typically travel.
Be sure to notify me how this can be settled. I do enter the right precheck number over the reservation sort and The shopper service agent has also Test it. This does not use great relations having a client who flies 8 to 10 occasions a yr.
For the purpose of cancelling all reservations of the.A. flights from TPE stopover NRT to LAX and return to Taiwan , be sure to . I make a blunder of touching reservations of the.A. by way of cellphone skyscanner software program on thirteenth Feb.
Based upon this practical experience I'm able to only conclude that this practice seems go now to generally be enterprise as typical for American Airways, Particularly right after witnessing signs about not eliminating cots from selected parts. How can an organization justify possessing about 50 Grownups slumber on cots within an plane terminal? This has to be a priority for the Fire Marshals!
I used to be to tell you of my not so pleasurable expericences with all your airline, and requesting a refund of my flight. To start with I used to be suppose to become to the seven:55am flight from Gulftport,MS.